Why User Onboarding Should NOT Be an Afterthought

Your product’s user onboarding experience matters, probably more than you think. A great user onboarding experience can increase product adoption, decrease support costs, and decrease sales and marketing costs… all of which contribute directly to your bottom line.   So where should Product Managers start, and what are the ingredients of a great user onboarding experience? In this … Continue reading Why User Onboarding Should NOT Be an Afterthought